Terms of service

Welcome to Faith Above Collective.

These Terms of Service apply to your use of the Faith Above Collective website and to purchases made through our online store.

By using our website or placing an order, you agree to these Terms of Service.

1. About Faith Above Collective

Faith Above Collective (“FAC”, “we”, “us” or “our”) operates this online store and sells clothing and related products through our website.

We aim to provide accurate product information, images, descriptions and pricing. However, colours and appearance may vary slightly depending on your device or screen.

2. Products and Availability

All products are subject to availability.

We reserve the right to change product descriptions, pricing, availability or discontinue products at any time.

Where an item becomes unavailable after you have placed an order, we will contact you and provide an appropriate solution, which may include a refund.

3. Orders

When you place an order through our website, you are making an offer to purchase the products selected.

An order is not considered accepted until payment has been successfully processed and we have confirmed the order.

We reserve the right to cancel or refuse an order where reasonably necessary, including where there is an obvious pricing or product description error, suspected fraudulent activity, or an item is unavailable.

If we cancel an order after payment has been received, you will receive a refund for the amount paid.

4. Pricing and Payment

All prices displayed on our website are in Australian dollars unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

Payment must be successfully completed before an order can be processed.

5. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary depending on the delivery location and carrier.

Please ensure your delivery information is correct when placing your order.

For further information, please refer to our Shipping Policy.

6. Returns, Refunds and Exchanges

Returns, refunds and exchanges are handled in accordance with our Refund & Returns Policy.

Nothing in these Terms of Service or our Refund & Returns Policy excludes, restricts or modifies any rights you have under the Australian Consumer Law.

7. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms of Service is intended to limit or remove any rights or remedies available to you under applicable Australian consumer protection laws.

8. Intellectual Property

All content on the Faith Above Collective website, including our logo, brand name, designs, photographs, graphics, text and other original materials, is owned by or licensed to Faith Above Collective unless otherwise stated.

You must not reproduce, copy, modify, distribute, sell or commercially use our intellectual property without our written permission.

9. Website Use

You agree to use our website lawfully and responsibly.

You must not:

● Use the website for unlawful purposes.

● Attempt to interfere with or damage the website.

● Attempt to gain unauthorised access to our systems.

● Copy or reproduce our website content without permission.

● Use our website in a way that could harm Faith Above Collective or other users.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping providers, analytics services or other Shopify-powered features.

Those services may have their own terms and privacy policies.

11. Website Information

We make reasonable efforts to ensure the information on our website is accurate and up to date.

However, we do not guarantee that the website will always be available, error-free or completely free from inaccuracies.

We may update or change website content from time to time.

12. Limitation of Liability

To the extent permitted by law, Faith Above Collective will not be responsible for losses that result from circumstances outside our reasonable control.

Nothing in these Terms limits any liability or obligation that cannot legally be limited or excluded under Australian law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on our website and will apply from the date it is published.

14. Contact Us

If you have any questions about these Terms of Service, your order or our products, please contact Faith Above Collective using the contact details provided on our website.

Thank you for supporting Faith Above Collective.

Have faith. Keep rising.